It’s recommended that you use the Adobe CC cleaner tool to remove all traces first. It may even be time to reinstall Photoshop.

You’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy Preference preservation is affected by macOS permissions, Now you can drag the entire Adobe Photoshop Settings folder to the desktop or somewhere safe as a back-up of your settings. Library will now appear in the list - below the current user's “home” directory. In the Finder, open the “Go” menu whilst holding down the Option (Alt) key. Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.

Library/Preferences/Adobe Photoshop Settings In case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences. Learn how to access and modify Photoshop preferences and customize per your frequent workflowsĪnd here’s an earlier forum discussion as an aid to understanding Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. Unexpected behavior may indicate damaged preferences. To access files in the hidden user Library folder, see here for how to access hidden user library files.

Note re macOS: The user Library folder is hidden by default. Manually removing preferences files is the most complete method for restoring Photoshop to its default state: If they become corrupt then various issues can occur. Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. (read this entire post before acting please) Perhaps try a thorough reset of Photoshop preferences?

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